Frequently Asked Questions
Why choose Chonk over imported cat food brands?
Chonk delivers complete and balanced nutrition at a price that makes sense. Because we’re made locally in Bangladesh, we are exempt from import duties, international shipping costs, and supply chain markups – savings that we pass on to you.
Being locally produced also means consistent availability. While imported brands often face stock shortages due to shipping delays, Chonk remains reliably available, so your cat’s food routine is never disrupted.
Quality nutrition, fair pricing, and dependable supply, without the hefty price tag.
What ingredients are used in Chonk cat food?
Chonk uses a blend of high-quality locally sourced and imported ingredients, including animal protein, whole grains, healthy fats, and essential vitamins and minerals. We are proud to meet the strict nutritional standards set by FEDIAF (Europe) and AAFCO (US), and we avoid unnecessary additives & artificial colors to keep your cat in peak health.
Each product page displays its list of ingredients. You can select from here: www.chonkpetfood.com/shop-page
How do I know Chonk is safe for my cat?
Chonk is the first and only pet food manufacturer in Bangladesh to be ISO-22000 and HACCP certified.
These are globally recognized, highly regarded food safety certifications, issued by an international body after independent third-party audits of our ingredients, formulations, and manufacturing processes.
The certifications validate the strict quality control (QC) and food safety protocols we follow at every stage, from raw material sourcing and formulation to production and packing.
In addition to in-house QC testing, our ingredients and recipes are regularly tested in government-approved laboratories to ensure their safety and quality.
You can view our certifications and lab reports here: https://chonkpetfood.com/quality-safety/
How is Chonk so inexpensive compared to imported brands?
A big part of the price of imported cat food goes toward import tax, international shipping, and multiple middlemen taking their cut.
Here’s how it usually works:
• Say a manufacturer in Thailand sells to a regional distributor.
• The regional distributor sells to a Bangladeshi importer.
• The importer sells to a local distributor.
• The local distributor sells to a neighbourhood pet shop.
• Then the pet shop sells it to you.
At every step, someone adds a profit margin. That is why the final price becomes so high.
Chonk is different. Since it is made in Bangladesh, there are no import taxes or expensive international shipping costs. And as you buy directly from us, there is no extra markup either.
That is why Chonk is able to offer high quality cat food at a more affordable price.
Is Chonk government approved?
Yes! Chonk is fully licensed by the Department of Livestock Services, the official pet food regulator of Bangladesh. You can view our license here: https://chonkpetfood.com/quality-safety/
Is Chonk suitable for cats of all ages?
Yes, Chonk All Ages formula is suitable for kittens + adult cats.
How to switch my cat from another brand to Chonk?
Transitioning to Chonk should be done gradually over a week. Start by mixing a small amount of Chonk with your current cat food and increase the portion of Chonk each day until your cat is fully transitioned.
What is the shelf life of Chonk cat food?
An unopened pack of Chonk will last for 1 year from the date of manufacturing. Once opened, we recommend finishing it within 30 days to ensure your cat enjoys the freshest food possible.
What sizes are available for Chonk?
Currently, Chonk is available in 1 KG, 1.5 KG, 3 KG and 15 KG. We also offer a Chonk Mini Mix of 300g.
How many flavours is Chonk offering?
At present, we have four flavours – Chicken, Ocean Fish with Chicken, Tuna, and Partymix.
Does Chonk deliver all over Bangladesh?
Yes! We deliver Chonk nationwide.
What is the delivery charge?
For orders inside Dhaka, we are offering free shipping for a limited time! For orders outside Dhaka, the promotional delivery charge is ৳70.
When will I get my delivery?
For deliveries inside Dhaka, you will get your product within 48 hours. Outside Dhaka, delivery time is 3-4 days.
Is Chonk available in pet stores?
Yes! Chonk is available at 180+ retail stores across the country. Please find the list at: https://chonkpetfood.com/retail-locations.
What if there’s an issue with my product?
If you’re not satisfied with our product due to any defect, please get in touch by messaging us on social media or calling us at 01708496857. We will ensure a swift resolution.
How will I know if my cat will like Chonk?
Valid question! This is why we also offer a 300 g Chonk Mini Mix of three flavours, so your cat can easily try Chonk before you commit to a larger purchase. At only ৳149.
What is Nutrichemy?
Our company is legally registered as Nutrichemy Limited, while Chonk is the brand name of our dry cat food.
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!
