Frequently Asked Questions
Why choose Chonk over imported cat food brands?
Chonk provides complete and balanced nutrition for your furbaby at a much more affordable price than imported brands. Because we’re 100% made in Bangladesh, we don’t have to pay import taxes or shipping fees—savings we pass on to you!
Plus, unlike other brands that go out of stock due to import delays, Chonk being locally made is always available for your cat to enjoy.
What ingredients are used in Chonk cat food?
Chonk uses a blend of high-quality locally sourced and imported ingredients, including animal protein, whole grains, healthy fats, and essential vitamins and minerals. We are proud to meet the strict nutritional standards set by FEDIAF (Europe) and AAFCO (US), and we avoid unnecessary additives & artificial colors to keep your cat in peak health.
Is Chonk suitable for cats of all ages?
Chonk is only suitable for adult cats aged 1 and above.
How to switch my cat from another brand to Chonk?
Transitioning to Chonk should be done gradually over a week. Start by mixing a small amount of Chonk with your current cat food and increase the portion of Chonk each day until your cat is fully transitioned.
What is the shelf life of Chonk cat food?
An unopened pack of Chonk will last for 6 months. Once opened, we recommend finishing it within 30 days to ensure your cat enjoys the freshest food possible.
For optimum freshness, you can also store Chonk inside a refrigerator in sealed state.
What sizes are available for Chonk?
Currently, Chonk is available in 1.5 kg packs and a combo sample pack of 300 g.
How many flavours is Chonk offering?
At present, we have two flavours – Chicken, and Ocean Fish with Chicken.
Does Chonk deliver all over Bangladesh?
Yes! We deliver Chonk nationwide.
What is the delivery charge?
For orders inside Dhaka, we are offering free shipping for a limited time to celebrate our launch! For orders outside Dhaka, the promotional delivery charge is ৳70.
When will I get my delivery?
For deliveries inside Dhaka, you will get your product within 48 hours. Outside Dhaka, delivery time is 3-4 days.
What if there’s an issue with my product?
If you’re not satisfied with our product due to any defect, please get in touch by messaging us on social media or calling us at 01-708-496-857. We will ensure a swift resolution.
How will I know if my cat will like Chonk?
Valid question! This is why we also offer a 300 g combo sample pack of both flavours, so your cat can easily try Chonk before you commit to a larger purchase. At only ৳149.
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!